SMS Terms of Service

These terms cover text messages from Superhuman Nutrition.

Text us at (208) 314-3917 for help in English.
Text us at (208) 314-3351 for help in Spanish.
Those are our two text lines for customer care. You can also call us at 800-576-2471, Monday through Friday, 9am to 5pm Mountain Time.

Escríbanos al (208) 314-3351 para servicio en español. También puede llamarnos al 800-576-2471, de lunes a viernes, de 9 a.m. a 5 p.m., hora de la montaña.

1. WHAT YOU ARE AGREEING TO
When you text us at (208) 314-3917 or (208) 314-3351, or give us your mobile number and agree to be texted, you are agreeing to receive text messages from Superhuman Nutrition about your order, your account, and questions you have asked us. These are conversational and service messages, not marketing blasts.

2. HOW YOU SIGN UP
You can opt in by texting us first at (208) 314-3917 for English or (208) 314-3351 for Spanish, by checking the consent box on a form on our website, or by giving us written permission on an order or signup form. We only text people who have opted in. Agreeing to receive text messages is never required to make a purchase.

3. HOW OFTEN WE WILL TEXT
Message frequency varies and depends on your order activity and the conversations you start with us. Most customers receive only a handful of messages.

4. COST
Message and data rates may apply. That is between you and your mobile carrier. We do not charge for text messages.

5. HOW TO STOP
Reply STOP to any message and we will stop texting you. You will receive one confirmation that you have been unsubscribed, and then nothing further. You can opt back in at any time by texting START. This works on both of our text lines.
Responda STOP a cualquier mensaje y dejaremos de enviarle textos. Responda START para volver a recibirlos.

6. HOW TO GET HELP
Reply HELP to any message, email support@superhumannutrition.com, or call 800-576-2471, Monday through Friday, 9am to 5pm Mountain Time.
Responda HELP a cualquier mensaje para recibir ayuda.

7. CARRIERS
Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and others. Carriers are not liable for delayed or undelivered messages.

8. PRIVACY
Your information is handled under our Privacy Policy, which you can read at https://www.superhumannutrition.com/pages/privacy-policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.

9. CHANGES
We may update these terms from time to time. The current version is always posted on this page.